SHIPPING & DELIVERY
All graphic art products are printed on demand and could take up to 10-14 business days prior to shipment during our busy times. Depending on the volume of orders, items generally take up to 4-7 business days to ship. Please contact us if you need your item by a specific date to make sure we can accommodate your request. Your item may ship in several different shipments if you have a variety of items including pre-order items, custom made items and in-stock items. Most in stock items ship within 48 business hours.
Occasionally, we will confirm your delivery time, then learn we are unable to fulfill the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times. Items ship as they become available. Once the item leaves our warehouse, the shipping method you choose on the Checkout page determines when shipped items will deliver to your shipping address.
Pre-Orders: Pre-Ordering allows you to reserve your item because it's NEW or it's a re-stocked item that sells out quickly. Ship time varies for each item.
We ship WORLDWIDE!
Please note our policy: Items may be returned for exchange for an IN-STORE CREDIT ONLY. NO EXCEPTIONS. Please do not return any SALE or "FINAL SALE" items, as it is unable to be returned or exchanged and you will not be given a store credit. Cell phone cases are considered custom orders and therefore can not be exchanged. PLEASE DO NOT RETURN CELL PHONE CASES. By placing your order you AGREE to these terms and conditions.
If you are not fully satisfied with your purchase simply return the unused item in its original condition within 7 days of receipt and we will provide you with a store credit, good for 1 year, or exchange, less shipping costs.
We are NOT responsible for lost packages.
Since we print graphic apparel on demand, exchanges are subject to a 10% restocking fee. Items received after 14 days will not be accepted. Please review our size charts before ordering and contact us with any questions.
We will notify you when we have processed and received your exchange. If you are granted a refund for any reason, please allow up to 21 business days for your return to be processed. Items returned must be in original condition, with all the original packaging, tickets, hang tags, etc..including the original invoice. WildVogue will not accept any item returned with obvious signs of wear or with any of the original tags removed.
Please be sure to include your Order ID and name on the outside of your return package. The Order ID can be found on the invoice. If exchanging your graphic tee for a different design or size, please mark your exchange request on your packing slip. This ensures a smooth exchange process. Pack your merchandise with care and we strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit; WildVogue cannot take responsibility for items lost in transit or damaged due to improper handling.
SHOULD YOU NOTICE A SHIPPING ERROR YOU MUST NOTIFY WILDVOGUE WITHIN 48 HOURS OF RECEIPT OF THE SHIPMENT AT firstname.lastname@example.org.
DROP SHIPPING POLICY
Another way WildVogue operates debt free while also providing a sizable catalog for our customers is through drop shipping.
This means some of our "Boutique" items are drop shipped directly from the manufacturer. Drop shipped items are flagged with "DROP SHIPPED ITEM". Those items usually ship within 2-3 business days, but they may have longer delivery times, especially during the COVID-19 pandemic. They may also come from the address of the manufacturer, not WildVogue.
Boutique items not flagged are in stock and in WildVogue's possession.
WildVogue offers wholesale on graphic tees and device covers. Please create your credentials on the Wholesale page and place your order. Shipping will be billed to you when your order is processed. Please email email@example.com for additional information.
COVID-19 PRODUCTION TIMES
Please note the following production times on items due to COVID-19 supply chain shortages.
Estimates are current as of August 5, 2020 and apply to orders placed after that date.
All OVER PRINT (SWIM & ACTIVE WEAR) : 7-12 BUSINESS DAYS
SUBLIMATION (BAGS & FLIP FLOPS) : 4-8 BUSINESS DAYS
WALL ART (POSTERS, CANVASES) - 2-5 BUSINESS DAYS
PHONE CASES: 2-5 BUSINESS DAYS
MUGS: 2-5 BUSINESS DAYS
WAREHOUSE & FULFILLMENT (IN STOCK ITEMS): 1-2 BUSINESS DAYS
These estimates may continue to fluctuate until things get back to normal. Wait times may be higher when we are experiencing high order volumes.